Receptionist

Full-Time

URvet Care is looking for receptionists for multiple locations in new York City.

The receptionist is usually the first person to welcome a client into the clinic and the last person the client sees when they leave. The interactions you have with a client can determine how the client perceives the quality of medical services being offered. A good receptionist must have excellent communication skills and be able to handle a variety of questions and requests from pet owners. We are looking for receptionists that have a customer service- focused attitude, the ability to manage multiple tasks, and professionalism under stress.

Responsibilities of Receptionists include:

  • Answer phone calls and callbacks
  • Perform client intake, including asking screening questions
  • Check-in and discharge clients
  • Schedule appointments and procedures
  • Fill medical prescriptions
  • Process payment transactions
  • Enter data into a digital billing program
  • Update and file patient charts
  • Handle incoming and outgoing mail and email
  • Assist with pet supply purchases, such as food, supplements, and grooming items